Frequently asked
questions
Everything you need to know about working with Branding Authenticity — timelines, pricing, marketing, accessibility, and support. Don't see your question? Get in touch.
Answers Common questions, straight answers
Services & getting started
What services does Branding Authenticity provide?
We're a full-service branding and marketing agency across three areas: branding & creative (brand strategy, brand identity and logo design, content marketing, social media marketing, and video and motion), web design & development with AI chat and marketing automation, and lead generation (SEO and Google Ads / PPC).
How do we get started?
Send us a message through the contact page or call 678-606-1137. We'll set up a short discovery call, learn about your brand and goals, and follow up with a tailored proposal within 48 hours.
Branding & web
How long does it take to build a brand or website?
A brand identity typically takes 3–5 weeks, and a custom website launches in 6–8 weeks: 1–2 weeks of discovery and strategy, 3–6 weeks of design and build with weekly check-ins, and weeks 7–8 for QA, ADA audit, 301 redirects, and launch.
How much does a branding or web project cost?
Pricing depends on scope — the services involved, the size of your site, and your content needs. We scope every project individually and send a fixed proposal within 48 hours of an intro call — no surprise costs.
What technology do you build on?
We hand-code with vanilla HTML, CSS, and JavaScript — no heavy frameworks or page builders — for fast load times, strong Core Web Vitals, and long-term maintainability, with shared components loaded as lightweight modules.
Will a new website hurt my current search rankings?
No — we preserve and improve rankings by mapping every old URL to a 301 redirect, retaining your content and metadata, and shipping a faster, more crawlable site with structured data. Visibility typically improves after launch.
Lead generation & automation
Do you offer ongoing SEO and Google Ads management?
Yes. Beyond launch, we run continuous SEO and Google Ads (PPC) programs — high-intent search campaigns, geo-targeting, conversion tracking, and monthly cost-per-lead reporting.
Do you offer marketing automation and AI chat?
Yes. We build AI chat and marketing automation that captures and qualifies leads around the clock, routes them to your team, and nurtures your audience with timely, on-brand follow-up — connected to the tools your business already uses.
Accessibility
Are your websites ADA and WCAG compliant?
Accessibility is built in from the start, not bolted on. Every site ships with skip links, ARIA labelling, full keyboard navigation, focus management, and WCAG 2.1 AA color contrast — and we offer standalone ADA accessibility audits as well.
Still have questions?
Tell us about your brand and what you're trying to solve. We'll reply within one business day.